Frequently Asked Questions

To place an order you have to ask for quote. This includes the number of kits you want and where you want them delivered to. Make sure you provide both so that you get a full quote for shipping, customs and duties for the country you want it delivered to. Just to let you know there is a minimum order quantity of 20 kits (per kit style). Once you have got your quote, you will be emailed a link to finish the payment either via credit card or invoice. 50% of the total invoice is payable at the time of ordering, and 50% on delivery.

Shipping costs depend on the delivery country. The shipping will be worked out once you have placed your quote request.

You have to pay duties and taxes are payable when importing goods into another country. Each country has a different amount of duties and taxes to pay. How much you will have to pay will be based on the total order cost once you have played your request for a quote.

You can put your cricket logo on the bats and the stumps - this is optional and is free. It must be a cricket logo and non-commercial. Please upload your logo at the time of placing your request for a quote.

If you would like to order extra pieces of equipment eg, extra bats and balls, please make a note on your request for a quote and we will include it in your final quote.

Each order can only have one delivery address. So if you need kits to be sent to different locations, you will need to create multiple quote requests. 

The minimum number of kits that can be ordered on any one quote request is 20. There is no maximum number of kits that can be ordered. 

Orders will be shipped by sea, so please allow up to 12 weeks. Our customer service team will keep you updated on the status of your shipment.

Once you have approved your quote and paid your 50% deposit, you cannot change your order.